Our policy

OUR POLICY

APPOINTMENT
We have a self-service. Use lareanails.com or L'Area App to check the availability, schedule, reschedule and cancel your appointment.
Please, make sure you know before booking what service you need. Read a description to the service. Each service takes different time. As all our client are different, their nail's condition, their requests about designs are very various as well we still trying to be on time for every single appointment. Please understand it is extremely difficult to be on time to the next client when you want us to do job that normally takes an hour longer then appointment you reserved. So please, book the appointment that you actually need. Contact us through the button below if you are not sure what you have to book.
DEPOSIT
We have a deposit required to secure your appointment. This deposit will go towards your service. The deposit amount will warry depending on the service.
RESCHEDULING
If you'd like to reschedule your appointment, please do so within 48 hours prior. Less than 24 hours rescheduling is not allowed through the system.  It is accepted by request only and will result to no deposit refund.
To reschedule your appointment with the same provider, go to your appointment you would like to reschedule on your account and click the button "Reschedule". Fee for rescheduling is not apply.
To reschedule your appointment with different provider you have to schedule a new appointment and cancel the one you don't need. Deposit for canceled appointment will be refunded.

CANCELLATION
Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. Therefore, you can cancel your appointment if you need it. Your deposit will be refunded back to you. Please, allow us 3 business days to process your refund from our end, and then an additional 2-3 business days for your bank to process your refund from their end.
Please note: We request 48 hours (2 days) notice on your email to cancel/reschedule appointments. If you'd like to cancel do so within 24 hours after the notice. You will not be able to cancel your appointment by your own in less than 24 hours prior the time starts. Any cancellations less than 24 hours will result to no deposit refund.
Please note, to cover the cost of processing a transaction for booking or cancellation we are processing surcharge in an amount of four percent (4%) of the total payment, made for goods or services purchased or leased by use of a credit or charge card. 
OUR REGULAR BUSINESS HOURS
We are working from 9AM to 7PM Monday through Sunday. After hours work is billable at a higher rate. We reserve the rights after the Nail Technicians to decide if they will be able to work additional hours. Overtime appointments will be listed in the schedule on a regular basis and some spots can be also opened by request. However additional fee $30 will be applied.
GRACE PERIOD
Please arrive to your appointment on time. You have a 15 min grace period. After 15 min there is a fee of $15. After 20 min your appointment will be canceled. Please understand that any delay on your part cause the delay for the next client.
NO EXTRA GUESTS
Currently only guests who have an appointment allow at the reserved time. No extra guests required. Please, no friends, kids and other family members.
IF WE'RE RUNNING LATE
Sometimes clients come in that required additional time and attention. This can cause providers to run late of the day. We will do our best to be on time and notify you if this occurs. We also hope that we can make you as comfortable as possible while you wait. We have coffee and candy, free Wi-F is available.
RELAXING ZONE
For the best experience, please hold up yourself from work, texting, phone calls and other distractions while meeting with your specialist. It is very important for both parties. It is affecting the quality and speed of our work directly. Please understand that any delay on your part cause the delay for the next client. Take a break and enjoy your time.
L'AREA

OUR POLICY

OUR POLICY

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